Apex Tool Company will accept returns of any tool that has not been opened or used,All computer software/cartridges/CDs and some electronics are not returnable. Items may be returned with a restocking fee if not obsoleted. Please call 1-800-365-2233 or 812-579-5478 for a RGA (returned goods authorization) number or if you have any questions. All returns subject to inspection before credit is issued. Any item not deemed as new or in new condition will be returned at customer's expense.
We accept Visa, Mastercard, American Express, Discover, PayPal and Wire Transfers. (International Orders must be paid by Wire Transfer or PayPal).
We ship most packages within one business day. Most orders placed on the weekends will ship the first following business day. While we strive to fill all orders on a timely basis, if a product is on back-order we will contact you and advise you when it will ship,Free shipping is only for orders placed online over $500 (*SOME HEAVY ITEMS ARE EXCLUDED*)---WE DO NOT SHIP TO P.O BOXES --- Please don't enter PO box # on the shipping address our website will not be able to calculate shipping.
***FOR NEXT DAY AIR OR EXPEDITED ORDERS PLEASE CALL AND PLACE YOUR ORDER OVER THE PHONE @ 1-800-365-2233***