Shipping and Return Policy

Returns

Apex Tool Company will accept returns of any tool that has not been opened or used. Items may be returned with a 10% restocking fee within 30 days. Please call 1-800-365-2233 or 812-579-5478 for an RGA (returned goods authorization) number or if you have any questions. Shipping cost is the responsibility of the customer. All returns are subject to inspection before credit is issued. Any item not deemed as new or in new condition will be returned at the customer’s expense.

Payment

We accept Visa, Mastercard, American Express, Discover, PayPal and Wire Transfers. (International Orders must be paid by Wire Transfer or PayPal.)

Shipping

We ship most packages within one business day. Orders placed on weekends ship the next business day. If a product is back-ordered, we will notify you with an estimated ship date. Free shipping applies to orders over $500 placed online (some heavy items excluded).

WE DO NOT SHIP TO P.O. BOXES

Please do not enter a PO Box address. Our system cannot calculate shipping for PO Boxes.